A Scheduling Insight Even a Seasoned Restaurant Pro May Have Overlooked

Restaurant consultant David Scott Peters shared with my friend a simple and smart insight on creating an employee schedule. He referred to it as, the backward scheduling priority. He explained that a common mistake many managers make is to prepare a schedule in

Smart Operators Know Exactly What They Want Their Guests to Buy – Do You?

Does it matter if a guest orders the Grilled Lamb Chops or your signature Dish? What about for dessert, the Mud Pie or your ‘made from scratch’ Tiramisu? The primary focus of every operator is first and foremost ensuring that each guest